Privacy Policy for Drivers / Delivery Partners
1. Introduction
This Privacy Policy explains how sbjts.in (“we”, “our”, “us”) collects, uses, stores, and protects personal information of drivers, delivery boys, and bikers (“Delivery Partners”) who use our platform or services.
By registering or working with us, you agree to the collection and use of information as described in this policy.
2. Information We Collect
We may collect the following information from Delivery Partners:
Personal Information
- Full name
- Mobile number
- Email address
- Home address
- Date of Registration
Identity & Verification Information
- Government-issued ID (e.g., Aadhaar, PAN, Driving License, or equivalent)
- Driver’s license details
- Profile photo
Vehicle Information
- Vehicle type and model
- Registration number
- Insurance details
Location Information
- Real-time GPS location while on duty
- Trip routes and delivery locations
Payment Information
- Bank account details
- UPI or payment method for payouts
3. How We Use Your Information
We use your information to:
- Verify identity and eligibility to work
- Assign and manage deliveries
- Track deliveries and ensure customer safety
- Process payments and incentives
- Communicate important updates and support messages
- Prevent fraud and misuse of the platform
- Comply with legal and regulatory requirements
4. Sharing of Information
We do not sell personal data. Information may be shared only with:
- Customers (limited details such as name and phone number for delivery purposes)
- Payment processors for salary or payout processing
- Government or legal authorities if required by law
- Technology partners for app functionality and security
5. Data Security
We take reasonable technical and organizational measures to protect personal data from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
However, no digital system is 100% secure.
6. Data Retention
We retain Delivery Partner information:
- As long as the partner is active on the platform
- As required by law even after account deactivation
7. Your Rights
Delivery Partners have the right to:
- Access their personal data
- Request correction of incorrect information
- Request deletion of data (subject to legal requirements)
- Withdraw consent by stopping use of the platform
8. Children’s Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through the app or official channels.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
11. Data Protection & Limited Use
- Background location data is used only for operational and safety purposes
- We do not sell or misuse location data
- Location data is stored securely and accessed only by authorized systems
12. Why We Collect Background Location
Background location data is collected for the following purposes:
- To track active deliveries in real time
- To ensure accurate order assignment and route optimization
- To monitor delivery status and estimated arrival times
- To enhance customer safety and transparency
- To prevent fraud or misuse of the platform
- To provide emergency support if required